Privacy Policy

Overview

The Nurse Maude Health & Mobility Shop is dedicated to ensuring the privacy of our customers and online visitors.

At The Nurse Maude Health & Mobility Shop we hold our products, operations and our people to the highest standards of privacy and protection of personal data. We adhere to the strongest interpretation of the Principles of Fair Information Practices and strive to exceed all legal and regulatory requirements respecting the privacy and protection of personal data, regardless of jurisdiction. Because we are headquartered in Christchurch, New Zealand, we comply with the requirements set out in the
e-government Website Guidelines found at e-government.govt.nz, and the State Services Commission at [email protected]

This document discloses our information handling practices for our website, and is intended to provide you with a complete and accurate basis for making informed decisions when choosing to communicate with The Nurse Maude Health & Mobility Shop via our website or other means. All comments and inquiries regarding our privacy policy and The Nurse Maude Health & Mobility Shop’s approach to privacy protection may be directed to our information services at [email protected].

When we collect personal information

The Nurse Maude Health & Mobility Shop does not collect personal information about website visitors and customers without their consent. In cases when such information is requested for us to provide a service, visitors are prompted to provide the minimum amount of information necessary. Typically, personal information is collected:

to allow us to respond to inquiries and requests
to allow our process operations to run smoother
to allow us to send you information you may be interested in

Use of cookies

The Nurse Maude Health & Mobility Shop takes your concerns about cookies and privacy seriously. Our websites use “cookies,” which are small text files stored on your device, to help operate the sites and collect information about online activity. For instance, we use cookies to help with sign-in, remember what is in your shopping cart while you navigate the site, provide relevant ads, combat fraud, and analyse site operations.

How is your personal information used?

Your personal information is used by The Nurse Maude Health & Mobility Shop staff to process your orders, answer your questions and may be used to send you marketing messages about new products and special offers. You can unsubscribe from marketing messages at any time. It is accessed by The Nurse Maude Health & Mobility Shop employees only on a need-to-know basis. Your personal data is never used for secondary or unrelated purposes unless otherwise requested or explicitly agreed by you.

It is The Nurse Maude Health & Mobility Shop’s policy never to share, trade, sell or otherwise disclose personal information to third parties without your informed consent or direction. Informed consent is sought to deliver materials requested by a visitor (eg, with the post office).

Communication without consent could occur in the following circumstances:

where required by law or other legal process.
to collect bad debts or other similar lawful purposes.

Information Security

Payment Security is managed through Windcave for mutual security. Encryption protection is managed with an SSL (Secure Socket Layer) certificate, industry standard 128bit encryption software.

How long do we keep your personal information?

Contact information provided by web visitors is kept if this information is needed to completely service the contact request, or until that individual requests that we delete that information. Mailing list information and email addresses are kept for only the period needed to facilitate the customer’s requests.

Links to third party sites

Because The Nurse Maude Health & Mobility Shop wants your website experience to be as informationally rich as possible to the extent possible, we try to clearly distinguish external from internal hyperlinks, and to only provide links to third-party websites that have, at a minimum, a posted privacy policy. Nonetheless, we assume no responsibility for the information practices of websites a user can access through ours, and strongly encourage all web visitors to review the privacy policies and statements of all externally linked websites. There is no third-party advertising on The Nurse Maude Health & Mobility Shop website.